Privacy Policy

Autoscalr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service"). This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable international data protection laws.

By using our Service, you consent to the data practices described in this policy.

We collect the following types of information:

Personal Information

• Email address (during registration and communication)
• Name and organization details (if provided)
• Billing and payment information (processed via Stripe)
• Account credentials

Usage Data

• IP address, browser type, device information
• Pages visited, features used, session duration
• Infrastructure configurations and project data submitted to the platform
• Cloud provider configurations (AWS, GCP, Azure) as provided by you
• AI-generated outputs (Terraform files, scaling policies, networking configurations)

Cookies and Tracking

We use cookies and similar tracking technologies. See our Cookie Policy for details.

• To provide, operate, and maintain the Service
• To process transactions and send billing information via Stripe
• To generate AI-powered infrastructure configurations based on your input
• To improve and personalize your experience
• To communicate with you about updates, security alerts, and support
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

We share data with the following third-party services as necessary to operate the platform:

• Stripe — Payment processing and subscription management
• Amazon Web Services (AWS) — Cloud infrastructure and hosting
• Google Cloud Platform (GCP) — Cloud services integration
• Microsoft Azure — Cloud services integration
• Analytics providers — Usage analytics and performance monitoring

Each third-party service operates under its own privacy policy. We encourage you to review their respective policies.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

Under GDPR (EU Residents)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Under CCPA (California Residents)

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: